Sage + Mae Boutique Return Policy

 

To start a return, you can contact us at Shop@sagemaeboutique.com.  We will send you a email with directions on how to make returns.

You have 30 days from the date of fulfillment to return all eligible items. A Store Credit will be calculated for the item(s) purchased and does not include the amount paid for shipping. Store credit never expires. 

If your return is accepted, we’ll send you a return shipping label. Items sent back to us without first requesting a return will not be accepted and will be returned at your expense. 

We provide one return label per original order. If an order is purchased with store credit, it will not be eligible for a second return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn and/or unused, with tags, and in its original packaging or we will not accept the return. You’ll also need the receipt or proof of purchase. Please include the Packing Slip with all eligible items authorized for your return in the return package.

Once items have been accepted for a return, a Store Credit is calculated automatically to reflect any discounts and taxes at the time of purchase. This does not include the shipping charge paid on the order. 

You can always contact us for any return question at Shop@sagemaeboutique.com.

Damages and issues
Please inspect your order upon reception and contact us immediately, but no later than 3 days from delivery date, if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you. We’ve got your back, there’s no restocking fee if our product was wrong when we shipped it to you.

Non-returnable items
Certain types of items cannot be returned. Unfortunately, we cannot accept returns on sale items or gift cards or any of the below.

Below are the categories in which your item will be FINAL SALE:   

• All Accessories   
• Jewelry   
• Hats   
• Scarves   
• Sunglasses     
• Handbags 
• Bodysuits
• Shoes  
• Belts     
• Final Sale Items    
• All Items under the SALE Tab

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item using your store credit. Remember Store credit never expires. So if you can't decide which outfit you think is cute now, you can take your time no rush. We want you to feel gorgeous and confident.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded for your store credit. If more than 48 hrs have passed since we’ve approved your return, and you do no see the store credit, please contact us at Shop@sagemaeboutique.com.

 

Thank you for choosing Sage + Mae Boutique. We will see you again!